Recent Water Damage Posts

Best Practices for Dealing with Water Damage in Your House

2/25/2021 (Permalink)

Bubbles in Ceiling What it looks like when there is extensive water damage and bubbles in the ceiling.

Minor leaks can cause major problems if they aren't handled correctly right away. Here are some things to know if something unexpected occurs at your house:

Know where your water shut-off valves are. There are two types in your house: Main water shut-off and the angle stop. The main water shut-off should be located somewhere in the perimeter of the house. The water often times comes from the street, with a pipe going straight to your house; mine is in the garage a few feet away from my water heater. Angle stops are knobs used to control the water that goes to individual fixtures; they can typically be found below the fixture such as under the sink, or behind the toilet.

Contact your insurance. They will often be able to assist with understanding the process to take to open up a claim. Depending on your deductible, they might give us a call to asses the damage and see if the cost is higher than the deductible amount. If the claim is opened, you'll have an insurance adjuster reach out to you to visit the house or get more information. We are a preferred vendor for many major insurance companies, so they might prefer to call us at some point in the process.

Understand that there are two phases of the project: restoration and repairs. In California, a Contractor's License is required to do any sort of house repairs. The insurance sees cleaning the water and drying the homes as separate from putting back the drywall and painting. Your insurance might call someone else to finish the Repairs portion of the work. We perform both phases, and we think its easier since we're already familiar with your needs and your home.

Please call us at (619) 482-1131 for any help! As Chula Vista residents, we can be anywhere in San Diego fast and we're always ready to assist.

4 Easy Steps to Follow When There is Water Damage in Your House:

2/18/2021 (Permalink)

Water damage in living room A visual example of how it feels when there is water damage in your home

As the experts in the field, we can guide you through the process of restoring your home when there is water damage. Something to note- these situations can be tricky: There could be damage hidden in the walls that is not easily visible, or depending on the source of the loss there could be bacteria in the water.

Here are some simple recommendations when there is a small water damage in your home, but know that you can call us when there is an emergency since we are always ready to help.

The process is simple:

1. Shut off Water and Correct the Source of Damage
As soon as the damage starts, the most important thing is to make sure that the loss doesn't continue. This can be easily done by locating where the water shutoff valve is in your house. Once the water is off, it's recommended that if you can't fix it yourself, you call a plumber to assess the damage and make any necessary repairs.

2. Clean Areas Affected by Water and Assess the Damage
When a water damage is small, some towels might be able to stop the excess water from affecting more of the house. In our experience, if the water damages is overwhelming, you will need to call for help. If you're doing it on your own, make sure to move around furniture, salvage any belongings, and take pictures of the damage for your records. It's important to observe how extensive the damage is and take notes.

3. Dry and ventilate
One very important thing you have to look out for is asbestos. If your home was built is older, cutting walls can cause major health risks. With minimal damage, you can place fans and attempt to self dry the affected area. Open the windows and let air circulate outside so that the humidity in the air gets reduced. Local hardware stores usually have small inexpensive fans that can help.

4. Check With the Experts
Give us a call! Our team can perform a professional assessment of the damage. We are preferred vendors for several major insurance companies and can assist you with learning how to communicate with the insurance adjuster, as well as recommend what is necessary for the home to be fully restored.

Other things to consider:
- Should I open up an insurance claim?
In our experience, something worth evaluating is the cost of your homeowner's insurance deductible compared to the cost of the claim. We recommend calling us first before the insurance so that we can advise you on the proper steps.

- What type of water is it?
There are 3 types of water: Clean, grey, and black. Professionals can assess the type of water through the eyes of insurance, and recommend the proper action to take if the water isn't from a safe source.

Our team takes pride in serving as a resource for the community. Please feel free to give us a call at (619) 482-1131 with any questions so that we can assist you in your time of need.

Chula Vista 24 Hour Emergency Water Damage Service

10/2/2020 (Permalink)

SERVPRO of Chula Vista is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (619) 482 - 1131

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Chula Vista South has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Chula Vista South

SERVPRO of Chula Vista South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.