Recent Commercial Posts

Why Property Managers Call Us

6/16/2021 (Permalink)

Everyday, we receive new work orders from property managers that have tenants with water related issues. These tenants can have some growing mold, a bathtub that overflowed, or a major water emergency. We have great relationships with all of our property management friends and the biggest reason why they keep using us is because of our service. We put real effort into making sure to be available when there is an issue in a property. Tenants may be fearful of water damage or small leaks. Before there is any insurance claim or major work, it's best to give us a call because we can go inspect the property and give a professional assessment about the damage. Our team can go into someone's home or business, find all of the affected areas, and provide guidance on how to clean up the damage if it's small, or start working if the tenant needs urgent help.

If you're a property manager, give us a call today and we can be anywhere in San Diego within the hour to assist with your needs.

Keeping Claims Low

6/15/2021 (Permalink)

One major debate when there is water damage in homes and businesses whether a claim should be opened. Many insurance agents give us a call, stating that there's a water damage in their insured's property and they are unsure if they should open up the claim. Although claims make the process of water restoration easier for us and the insured, it is never the ideal decision to make initially. Opening up a claim and help alleviate an unexpected bill, when water and fire emergencies can cost thousands of dollars, but they can in the long run raise rates. According to Policygenius, a single claim can cause homeowners insurance rates to go up by as much as 7-10%, and potentially more for business owners.

The most effective solution that we have found in our experience with many claims, is for us to inspect the property before there is a claim. Some claims are smaller and might not even exceed the cost of the insurance deducible. Many policy owners set high deductibles so that they may save the most on their monthly insurance bill. As professionals, it is our mission to be a resource when people need our services. Our transparency shows when we go to see the damage; if the damage is small we can advise on how to properly clean up the damage. If the damage is larger, we can work together on pricing so that you don't have to break the bank.

A couple of weeks ago, there was a business owner that gave us a call which specializes in enhancing the lighting for retail businesses. The valve in a sink leaked, damaging a small portion of drywall in their warehouse. The business owner expressed to us that they felt uneasy about opening a claim, since their high deductible could affect their ability to buy new inventory. Our firm was able to work with the insured on pricing and set up some equipment to dry the walls to proper standards. We're happy to have helped this business owner during their time of need!

Who Pays When There's A Leak In A Condominium

6/15/2021 (Permalink)

If there's a water damage in a condo, there are issues that can come up since the HOA and the homeowner are going to have to figure out who is responsible for the water leak. The issue can also get confusing when the pipe is in a shared wall between you and a neighbor, and the damage affects both of you.

Typically the main concern is if the pipe that was at fault is in a shared wall. While CC&R's can vary (the Covenants, Conditions, and Restrictions), often if the pipe is primarily in your residence, then the HOA will claim that the liability is yours. If there is a shared wall between you and a neighbor, then the HOA might take responsibility, or split the liability between the both of you. This entire process may involve HOA board meetings, and even opening a claim with your insurance while both parties debate over the responsibility.

We're very experienced in this situation, so give us a call for help!

What Happens When There is Water Damage at the Office

6/11/2021 (Permalink)

Just the other day, we got a call from a property manager whose tenant had a water damage in their offices, affecting two rooms, a connecting, hallway, and a bathroom. Luckily, this business owner had his staff working from home, so although this was still an inconvenience, it wasn't as pressing on him as it would be if everyone was working at full capacity.

The first thing he did was call his property manager and tell them that they will be needing the office as soon as possible, since they were planning a meeting in the next week to bring back the work from home team. The property manager called us right away. 3 of our production technicians were wrapping up a project, so we were able to send them to extract water right away. Our team made an effort to do as much as we could that same day and let the property dry with no more excess moisture the same day. We waited about 3 days the office was completely dry. We're grateful to have helped this business owner get back to work. 

When this happens to you, call us because we can send a crew right away; our team understands how crucial it is to get back to work when there is an emergency like this.